Law firms are like all other businesses. They also require marketing strategies, referrals, and advertisements to reach their target audience. To attract customers, they advertise the services provided, step-by-step details of their procedure, and their winning rates. The difference between other businesses and law firms is legal intake. Legal intake is screening prospective clients to choose cases that provide more opportunities. This prevents lawyers from discussing matters with shopping clients and focuses on converting potential clients into customers. Legal intake services can boost your law firm’s perceived value and image.
Time Isn’t Wasted on Shopping Clients
It is common for potential clients to call with a vague understanding of their legal issues, but they are determined to find a solution. They continue to call various law firms and decide based on the first impression. To move the client from the shopping stage to deciding, law firms hire legal intake answering services, like Legal Conversion Center, that are well-versed regarding your law firm and convince the client to sign with you. They have experienced individuals who have mastered the art of convincing by highlighting the benefits and benefits which resonate with potential clients. Hence, you are spending your valuable time on working cases rather than trying to sign on more clients.
24/7 Customer Service
It’s hard to be ready for clients at all times of the day. Legal intake services are available 24/7, 365 days a year. They have discussed and discovered all the details of your law firm, services, procedures, and client benefits. When a potential customer calls, they can quickly communicate this information, answer questions, and motivate them to choose your firm as their legal representative. They will take care of the meticulous details that start to add up when taking these calls. You will take advantage of every opportunity to gain a potential client.
Legal Intake Is No Longer Your Responsibility
Since the service team has all the company details, they know the information you require to call a client back. They will ask the client basic questions regarding their case type, their charges, court dates, whether they have been sued or are looking to sue, and more. Important questions that could get lost if you aren’t prepared for the client load. This allows you to be prepared with the appropriate steps to take before the first meeting, forming an impression on the client about your efficiency. It saves you and your client time, that way you can get started on their case right away.
Forms A Good Company Impression
Legal intake services allow your company to run smoothly and structurally. It is a process of calling, convincing, signing, and collaborating with the client. Your staff already has much on their plate and cannot entertain potential clients or have detailed discussions. However, a legal intake service team can give them time, satisfy their queries, and sign them quickly. Hence, it will form a good first impression and perceive your firm as professional.
Law firms are working towards providing justice and equality to their clients. They want what’s best for their clients and to provide them with excellent service. However, trusting a stranger with a case that determines your future can be challenging. Where legal intake service benefits your company, it also sells a client on the business’s integrity, professionalism, and standard. They ease the client’s anxieties and make them confident in their choice of legal representation.