PBX or a PBX phone system is an equipment where the telephone lines of the company are connected and distributed to several extensions. Making it possible for all extensions to make external calls simultaneously, through the telephone lines connected to the PBX. In addition to making free calls between the internal extensions.
The small-scale PBX system designed for home and small office use are usually not difficult to install. The PBX installation can help an individual manage the sending and receiving of phone calls. So, it is recommended to install and operate PBX phone system and take full advantage of advanced phone manipulation features.
Here is a step by step guide for installing a PBX phone system in small enterprise.
Installer Extension Indications
The extension indicated for use in companies is provided by an equipment along with PBX. And usually your installation is done through wires. This equipment besides providing the extensions, also has numerous resources; such as caller ID on the extension, digital answering, hold call hold, and other features.
Keep Separate Extension
All employees will have their own or shared branch and with a unique numbering that can be customized according to the characteristics of the equipment and needs of your company. It will work so when you call your company the call enters the PBX will be directed to the extension of the operator, it in turn will transfer the call to the extension of who needs to answer the call, that is simple.
Install the Central Control Cabinet
In a PBX system, the telephones get a hefty portion of their guideline from the Central Control Unit, once in a while alluded to as the Key Service Unit (KSU). Most call taking care of capacities are dealt with the KSU. All PBX phones and all phone lines are associated, specifically or in a connection, to this KSU. In this way, you should mount this bureau on a divider situated in a focal area where you can end all phone links and phone lines on it.
Connect Your Local Telephone Service
Apart from the individual phone links associated with your telephone system, you’ll likewise require each phone line (dial tone administration) to be associated with it. On the off chance that the jack on which your phone line is associated is close to your KSU, you’ll have to interface this phone line (or lines) to the KSU. In the case that it is not adjacent, you’ll have to run a link to the KSU from the jack utilized by your local telephone service organization to end their administration on.
Install Carefully
Unless you’re a qualified telephone system professional, you’ll require direction in programming your framework. In the case that you’ve acquired your system from the correct provider, he will be capable and willing to educate you by telephone programming of your framework.
Install the Phone System Hardware
The hardware consists of the actual telephone handset, a power cord, and two sets of telephone cables. Connect your phone to a power source and wait for the phone to turn on. Connect your phone’s hardware to your computer’s telephone jack (usually located at the back end of your computer tower). The second telephone wire should be connected between the computer tower and the actual telephone jack on your wall. Thus, incoming calls are routed through your computer system and to your PBX phone system. If your computer does not have dual phone ports, you need to purchase a telephone cable splitter.
Enter the Extension Number And Server
Start the attendant software for the first time. Click the Start menu in the lower left corner of your computer screen and select programs, then PC Console. In the side menu, click answer and wait for the program to load. An enter options attendant screen will appear the first time you use your phone system. Enter the extension number for your current phone location in the attendant extension field. Click “Server ID” and enter the server to which the computer is connected. This is only applicable for offices that operate on a local area network.
Click “OK,” then click “Close.” Wait for the program to load fully. After loading, you will see the screen for the PC Console attendant. If you are running a server, wait for the computer icon to display in the attendant status bar to signify that the program was able to connect to your company network.
Make A Phone Call
When you receive a call, the loop button on the attendant screen flashes yellow and will read “Ring”. Use the mouse to click the loop button, press the “ESC” key on the keyboard or pick up the phone to answer the call. If you want to make a call, click “Directory” and look for other phones in your network to automatically dial a number. Alternatively, you can dial a number by entering it manually using the actual handset.
The entire operation of the operator is done through an application installed on a computer that works synchronously with his extension. Through a user-friendly interface, the PBX installation allows for numerous facilitated operations, among which some are: service, consultation, transfer of calls, sending of messages by e-mail, phonebook, visualization of your call queue and visualization of the status of extensions.The system allows the administrator to configure the PBX through a computer application with easy-to-use screens. You can set, for example, digital receptionist settings, locked numbers, speed dialing, extension facilities, and system user permissions.
Author Bio: David J. is a business analyst for unified communication after working on several projects he has been serving in the field of Telecommunication. Currently, associated with PBX Systems providing proper guidelines regarding PABX installation in Dubai offices.
